Join us for less than 15 minutes to hear from our regional sales leaders, Paul Grayling and Sin Hin Wong, who recently had a chat about the situation in their respective regions: Europe, Middle East & Africa (EMEA) and Asia Pacific (APAC).
If anything, this pandemic has proved that, no matter in which region, our industry faces common challenges. As we're gradually exiting the lockdown, what does the "new normal" mean for convenience retailers across the two regions and how can they adapt to it? What are the areas that need attention?
They discuss the changes in customer experience, the effects of real-time data and actionable insights in decision making and how digital transformation initiatives are now more important than ever not only to survive during a crisis, but also to thrive long after it's over.