Customer Experience Redefined: How COVID-19 is Changing Retailer Best Practices

The impact of COVID-19 has been felt across all aspects of our lives, including how we work, shop, dine, and spend. Industry experts from PDI discuss the impact that convenience retail has seen from COVID, including the actions that retailers are taking and how those actions will continue to be valuable beyond this pandemic.

Brandon Logsdon, Dafna Gabel, Greg Phillips, and Melissa West dive into the data over the course of the coronavirus pandemic, how retailers are reacting, and how retailers can begin to plan for the future. 

Watch the Webinar!